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March 12, 2023
Our Customer John located in Rockdale contacted us computer repair store because his MacBook was not functioning correctly. He searched for “Mac repair Sydney” on Google and found our company’s website. After reading positive reviews and seeing that we offer MacBook repair services, he decided to reach out to us for help.
John explained the issues he was facing with his MacBook, including slow performance, frequent crashes, and difficulty connecting to the internet. Our computer technician recommended a full diagnostic to identify any hardware or software problems that might be causing these issues.
After the diagnostic, we discovered that the MacBook had a failing hard drive and some corrupted system files. We recommended replacing the hard drive and reinstalling the operating system to resolve these issues. John agreed to the repair and we quickly got to work.
Our technician replaced the hard drive with a new one and installed the latest version of macOS. We also transferred all of John’s data from the old hard drive to the new one, so he wouldn’t lose any important files.
After a few hours of work, John’s MacBook was fully repaired and running smoothly. We tested the system thoroughly to ensure everything worked as expected before returning it to John.
John was very satisfied with the service he received and left us a positive review online. He appreciated our prompt and professional service and was happy to have his MacBook back in working order.